Privacy Policy

Last Updated: September 2026

Charleston Timepieces respects your privacy and is committed to protecting the personal information you provide when visiting charlestontimepieces.com, contacting us, scheduling an appointment, submitting information about a watch, or otherwise interacting with our business.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

Who We Are

Charleston Timepieces is a luxury watch dealer located in downtown Charleston, South Carolina. We specialize in new and pre-owned luxury timepieces and provide services including watch sales, sourcing, purchasing, trade-ins, private showroom appointments, and nationwide insured shipping.

Our website address is:

https://charlestontimepieces.com

Charleston Timepieces
16 Broad Street, Suite 110
Charleston, SC 29401

Email: info@charlestontimepieces.com
Phone: (843) 619-3659

Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

  • Name
  • Email address
  • Phone number
  • Appointment requests
  • Questions or messages submitted through contact forms
  • Email newsletter or event signup information
  • Details about a watch you would like to sell or trade
  • Brand, model, reference number, configuration, condition, accessories, box and paper information
  • Photographs or other information you provide regarding a timepiece
  • Shipping or delivery information when necessary to complete a transaction

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, referring website, pages viewed, and general website usage information.

Appointment Requests

When you schedule or request a private appointment, we may collect your name, email address, phone number, preferred appointment time, and any information you provide regarding the reason for your visit.

This information is used to coordinate your appointment and communicate with you regarding your visit to Charleston Timepieces.

If appointment scheduling is provided through a third-party scheduling service, that provider may also process information according to its own privacy policy.

Selling or Trading a Watch

If you submit a watch for consideration for purchase or trade, we may collect information including your contact information and details about your timepiece.

This may include:

  • Watch brand and model
  • Reference number
  • Configuration
  • Condition
  • Box and papers
  • Accessories
  • Purchase history or other relevant information
  • Photographs of the watch, bracelet, clasp, packaging, paperwork, or accessories

We use this information to evaluate the timepiece and communicate with you regarding a potential purchase price or trade-in value.

You may also send watch photographs and information directly to info@charlestontimepieces.com.

Inventory and Watch Sourcing Inquiries

If you contact us regarding a watch in our inventory or ask us to locate a specific timepiece, we may collect your contact information along with details about the watch, model, reference, configuration, or specifications you are seeking.

We use this information to respond to your inquiry and assist with locating or purchasing a timepiece.

Email Updates and Events

Visitors may choose to provide an email address to receive occasional communications from Charleston Timepieces regarding:

  • Upcoming events
  • Showroom experiences
  • New arrivals
  • Featured inventory
  • Company announcements
  • Special opportunities or updates

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or contacting us directly.

We do not sell your email address or personal information to third-party advertisers.

Purchases, Shipping and Delivery

Charleston Timepieces offers fully insured nationwide overnight shipping through FedEx, with insurance coverage provided through a third-party insurance provider.

When shipping a purchase, we may collect and share information necessary to complete and insure the shipment, including your name, delivery address, telephone number, email address, shipment value, and other information reasonably required by the carrier or insurance provider.

Shipping carriers and insurance providers may process this information according to their own privacy policies.

Payment Information

If payment services are made available through the website, payment information may be processed by a third-party payment processor.

Charleston Timepieces may receive transaction information such as the purchaser’s name, billing information, transaction amount, and payment status, but payment card information may be processed directly by the applicable payment provider.

We encourage you to review the privacy policies of any third-party payment service used to complete a transaction.

Cookies

Our website may use cookies and similar technologies to operate properly, remember visitor preferences, improve performance, understand website usage, and support security and analytics.

Cookies are small files stored on your device by your web browser.

Depending on the services enabled on the website, cookies may be used for:

  • Website functionality
  • Security
  • Analytics
  • Remembering visitor preferences
  • Form functionality
  • Scheduling tools
  • Marketing or advertising measurement

You may configure your browser to block or delete cookies. Some website features may not function properly if cookies are disabled.

Website Analytics

We may use website analytics tools to better understand how visitors find and use CharlestonTimepieces.com.

These services may collect information such as:

  • Pages visited
  • Approximate geographic location
  • Device and browser type
  • Referring website
  • Time spent on the site
  • Website interactions

This information helps us improve our website, marketing, and customer experience.

Third-party analytics providers may use cookies or similar technologies in accordance with their own privacy policies.

Embedded Content and Third-Party Services

Pages on this website may include content or services provided by third parties, such as maps, videos, social media content, appointment scheduling tools, payment services, shipping services, or other integrations.

Embedded content from another website may behave in the same way as if you visited that website directly.

Those third parties may collect information, use cookies, or monitor interactions with their services according to their own privacy policies.

How We Use Your Information

Information collected through CharlestonTimepieces.com may be used to:

  • Respond to questions and inquiries
  • Schedule showroom appointments
  • Provide information about available watches
  • Source requested timepieces
  • Evaluate watches offered for sale or trade
  • Provide purchase or trade-in offers
  • Process transactions
  • Arrange insured shipping and delivery
  • Communicate regarding purchases or appointments
  • Send requested marketing and event communications
  • Maintain website security
  • Prevent fraud or misuse
  • Analyze and improve website performance
  • Maintain business and transaction records
  • Comply with applicable legal and regulatory requirements

Who We Share Information With

Charleston Timepieces does not sell personal information to third-party advertisers.

We may share information with trusted service providers when necessary to operate our website or provide requested services. These may include:

  • Website hosting providers
  • Email and marketing platforms
  • Appointment scheduling providers
  • Analytics providers
  • Payment processors
  • FedEx and other shipping providers
  • Insurance providers
  • Website security and spam-prevention services
  • Professional advisors or service providers assisting our business

We may also disclose information when legally required or when reasonably necessary to protect Charleston Timepieces, our customers, our property, or others.

Data Security

We take reasonable administrative and technical measures to protect personal information submitted through our website.

However, no website, electronic communication, or method of data storage can be guaranteed to be completely secure. Visitors should avoid submitting unnecessary sensitive information through standard website forms or email.

How Long We Retain Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including customer service, business records, transaction documentation, fraud prevention, accounting, legal, and regulatory obligations.

Marketing contact information may be retained until you unsubscribe or request removal.

Your Privacy Choices

You may contact Charleston Timepieces to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of information where appropriate
  • Unsubscribe from marketing communications
  • Ask questions regarding how your information is used

Certain information may need to be retained for legitimate business, accounting, fraud-prevention, legal, or regulatory purposes.

Requests may be sent to:

info@charlestontimepieces.com

Children’s Privacy

CharlestonTimepieces.com is not directed toward children, and we do not knowingly collect personal information from children through the website.

Links to Other Websites

Our website may contain links to third-party websites. Charleston Timepieces is not responsible for the privacy practices, security, or content of websites operated by third parties.

We encourage visitors to review the privacy policy of any third-party website they visit.

Changes to This Privacy Policy

Charleston Timepieces may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

Contact Charleston Timepieces

Questions regarding this Privacy Policy or the handling of your personal information may be directed to:

Charleston Timepieces
16 Broad Street, Suite 110
Charleston, SC 29401

Phone: (843) 619-3659
Email: info@charlestontimepieces.com
Website: charlestontimepieces.com